Reach out to support when you need help

Need Assistance? We’re Here for You!

We understand that sometimes questions arise, and we’re committed to providing the support you need. If you can’t find the answer you’re looking for in our documentation, reaching out to us is easy.

Live Chat Support

At the bottom of each page in the Up Tape app, you'll find a convenient chat button. Click on the window, type out your question, and our live support team will assist you promptly. Our live chat support is available from 9 AM to 6 PM MST, Monday through Friday.

Alternative Contact Options

If chat isn’t your preferred method, no worries – we offer alternative ways to connect with us.

Support Email

Drop us a detailed message at support@uptape.com, and our team will respond to your inquiries as quickly as possible.

Phone Support

Give us a call at 1-800-UPTAPE. Our dedicated support team is ready to assist you over the phone and address any questions or concerns you may have.

We’re committed to ensuring your experience with Up Tape is effortless, and our support channels are designed to make getting in touch with us a breeze. Don’t hesitate to reach out – we’re here to help!

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Contact

info@activelamp.com
(310) 943-0246
12655 W. Jefferson Blvd. Suite 400
Los Angeles, CA 90066
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