Solutions for Sales Teams | UpTape: Dealer Up system

SOLUTIONS

Up Tape for Sales Teams

How will Up Tape benefit your sales team and managers?

Lead Management
Ubiquitous Access
Integrates with your CRM

Lead Management Reinvented

Effortlessly determine who's up to welcome the next potential buyer stepping into your dealership. Gain real-time insight into which team member is engaged with a customer and the duration of their interaction.

Eliminate the uncertainty in lead allocation. With our system, every lead is promptly addressed, significantly boosting your sales conversion opportunities.

Team members have the flexibility to step out of the queue when preoccupied, ensuring only available staff are lined up for new prospects. Managers can effortlessly oversee team availability with just a glance. Transform lead management into a seamless, efficient process.

Ubiquitous Access

Experience the ease of staying informed with UpTape's everywhere access. Whether through your smartphone or via a prominent display in your sales area, you're always just seconds away from knowing who's next in line to engage a customer.

Out on the lot? No problem. UpTape's real-time push notifications alert your team instantly when it's their turn, keeping everyone in sync. For those sporting wearables like a smartwatch, these notifications are even more convenient, ensuring they're always connected and ready.

With UpTape, the status of your showroom and online lead distribution is always at your fingertips, streamlining your team's coordination and response. Stay ahead with UpTape, where access is never an issue.

Seamless Integration with Your CRM

Transform your CRM into a powerhouse of precision with UpTape. Why let valuable customer interactions slip through the cracks when UpTape can ensure every bit of data is captured accurately in your CRM? It's simple: better input leads to better output. With UpTape, every customer visit, every inquiry online becomes a valuable piece of data in your CRM.

Bid farewell to the days of relying on sales teams to manually log interactions. UpTape automatically syncs every 'up' directly to your CRM, ensuring no detail is missed. This means a more complete, reliable database at your fingertips.

For an even more integrated experience, explore UpCRM – our specialized Dealer CRM designed to amplify sales. UpCRM, in harmony with UpTape, offers a comprehensive view of your dealership's traffic, both on the lot and online, and how each lead is pursued. Make smarter, data-driven decisions and drive your dealership's success to new heights with this powerful duo.

Queue Customization

Manage multiple locations effortlessly with UpTape. Our system enables you to tailor your queues precisely to your needs. At its core, UpTape organizes queues by store location, ensuring clear and distinct management for each of your establishments.

Require more nuanced segmentation? UpTape has you covered. Whether it's dividing your lead management between teams specializing in luxury brands and those focusing on entry-level models, or any other specific segmentation your dealership needs, UpTape accommodates both the simplest and the most intricate setups.

Adapt and thrive with UpTape's flexible queue management, designed to align perfectly with the unique structure of your dealership network.

Rapid Response to Online Leads

Promptness is key when it comes to Internet leads. The faster you respond, the better your chances of capitalizing on a potential customer's current enthusiasm. UpTape ensures that online leads are instantly assigned through a specialized queue, eliminating any delay.

Each dealership has the flexibility to set a time limit for how long a lead can remain unattended in the queue. If a lead isn't promptly addressed, UpTape automatically reassigns it to the next available salesperson. This feature guarantees that every online inquiry is met with a swift and effective response, capturing the lead at its peak interest.

Comprehensive Up Log Tracking

With the Up Log, you can monitor the pulse of your dealership's inbound activity in detail. Track the exact number of walk-in customers and inbound leads your dealership handles over any given period. UpTape highlights any customer interactions that haven't been entered into the CRM, displaying a conspicuous red flag next to each overlooked 'up'.

Furthermore, stay informed about your sales team's responsiveness. If a salesperson consistently misses their turn or bypasses potential up's, you'll know instantly. UpTape also provides insights into the progress of each customer interaction. Track how far a salesperson has guided a customer through the sales process and analyze the completion rates of different sales stages against the opportunities taken. This level of detail empowers you to optimize your team's performance and sales strategies.

Tracking Customer Be Backs

Unlock insights into customer revisits with UpTape's Engagement Log. This tool is specially designed to reveal which of your sales team members are most successful in bringing prospects back to your dealership. Whether it's for a spontaneous "be back" visit or a pre-scheduled appointment, understanding these return interactions is crucial for sealing more deals.

The Engagement Log goes beyond mere counts of revisits. It meticulously records the average time a salesperson spends with each returning customer, across various scenarios like appointments, demonstrations, or initial consultations. This comprehensive view from UpTape gives you a strategic overview – a 10,000-foot view – of how your sales team engages with prospects, providing essential insights into their effectiveness in nudging prospects closer to a purchase.

Effortless Time Tracking

Wondering how your sales team allocates their time during the workday? UpTape offers a hassle-free solution to track your team's activities. It seamlessly monitors when your sales staff arrive at the dealership and how they divide their time between engaging with new prospects and following up with returning customers. This system provides administrative staff with a clear view of each salesperson's active hours, all without requiring manual clock-ins or clock-outs.

As your sales team interacts with UpTape, their movements and engagements are automatically logged, creating an instant, effortless timesheet. This provides valuable insights into time utilization, empowering your management to make informed decisions about staffing and resource allocation.

Performance Analysis Comparison Reports

With UpTape's Comparison Reports, you can conduct a side-by-side analysis of the performance metrics of your sales team members, offering a clear perspective on how they stack up against each other. These reports are invaluable for uncovering outliers within your team, helping you pinpoint who is merely meeting expectations and who is significantly driving sales forward.

Armed with this data, you can make informed, objective decisions about your sales force. The insights gained from these comparisons guide you in identifying areas for improvement, trimming any underperformance, and focusing on recruiting and retaining salespeople who consistently deliver exceptional results.